FREE SHIPPING IN USA

FAQs

What payment method do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Are there any exchange rate?

All of our transactions are based in  US Dollars. If your credit card is based on another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

How do I change or cancel my order?

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is cancelled, we will issue a credit to the original method of payment. 

Please note that any order that have already been packed or shipped cannot be cancelled.

How do I set my shipping address?

Since our website and service are based in English, all the information that you typed in is required to be in English, including punctuation. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. 

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. 

Will I be charged with customs and taxes?

Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office. 

What if the item received is incorrect, defective or damaged?

Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

When will I receive my refund?

Please refer to our Refund Policy for further information.

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Top Quality Products

We only source and ship high quality products from North America, Europe, Australia and Asia

Secure Payment Gateways

Trusted with all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

Free and fast shipping in USA

We are also now shipping worldwide on most items! 

14 Day Easy Return Policy

You have 14 days to return your product